The Pearl River Story
Did you know that the Pearl River Piano Group owns the largest piano factory in the world? Located in Guangzhou, China, the Pearl River factory shipped approximately 83,000 pianos around the globe in 2007, resulting in the brand becoming the world’s most selected acoustic piano by unit volume. With a capacity to produce over 100,000 pianos a year Pearl River now exports to more than 80 countries all over the world. In North America alone, Pearl River started with nothing in 1999 and now has the country’s largest dealer network and is the fastest-growing piano company in the U.S. and Canada. It’s a piano success story that began in 1956 with a tiny piano company producing four upright pianos a month.
Quality Without Compromise.
Many factors have contributed to the dramatic growth of Pearl River over the last 50 years: China’s liberalized economic policies, a Chinese tradition of manufacturing expertise, a loyal and skilled work force, extremely favorable overall production costs. Pearl River has focused its efforts on improving quality at every step in the production process. More than 250 engineers and technicians are focused on machine design and equipment management with separate divisions dedicated to product design and technology. And the resulting success has been spectacular on every level.
Leading Consultants From Around The World.
Pearl River understood the value of importing foreign expertise to improve both design and production methods. Major capital investments began in the 90’s when Pearl River constructed a new five-story, one-million-square-foot factory. Pearl River invested in numerically controlled machines from Germany, Italy and the U.S. to produce all the company’s key and action parts. They also installed air conditioning to keep humidity levels constant.
Finest Woods From Forest To Finished Cabinets.
Experts contend that the key to a quality piano rests with the selection and processing of quality woods. Pearl River has access to vast Chinese forest reserves where Manchurian Walnut and other hardwoods vital to the construction of fine pianos can be harvested and processed. Pearl River has constructed a state-of-the-art sawmill and lumberyard that takes raw lumber and transforms it into perfectly cured and crafted piano components.
ISO Certified For Quality, Efficiency And Environmental Standards.
And despite the tremendous growth in efficiency and production, Pearl River maintains the highest quality standards. In 1998 the company was awarded the International Standards Organization ISO 9001 Certification for its complete line of grand and vertical pianos, including all parts and components. In July of 2007, the company was also awarded ISO 14001 which certifies compliance with international environment standards. Both ISO certifications are awarded by an independent auditing organization following a lengthy audit of quality systems ranging from the procurement of raw materials to manufacturing systems, assembly procedures, and customer service. Pearl River is the first piano company in China to receive this independent certification for quality, efficiency and environmental standards.
OEM Manufacturer For The World’s Most-Respected Brands.
Pearl River’s consistent high quality and world-wide reputation has fostered strong relationships with prestigious American, Japanese and German piano makers. Pearl River factories have participated in joint venture projects with other leading piano makers and currently produce private label pianos for the three top piano retailers in North America.
U.S.-Based Service Backed By 10-Year Warranty.
In October 1999, Pearl River opened its first foreign subsidiary in Ontario, California. The North American market has grown at a spectacular rate supplying more than 300 retail dealers in the United States and Canada. Pearl River is one of the few foreign manufacturers with a U.S.-based technical support team and a 10-year parts and labor factory limited warranty.
Pearl River Invites Comparison.
We welcome all comers. When you compare the essentials…design, materials and craftsmanship. Then consider how these factors relate to touch, tone tuning, tuning stability, beauty, and durability. And finally weigh all that against price, there is no competition for Pearl River. Others may try to cloud the issue with their own prejudices, but the facts speak for themselves.
